Schedule a pick up
Request and Return
1
Online request
Customers can visit our website to initiate the return or shipping process. They will provide details such as name, address, and preferred pickup date and time.
2
Package preparation
Customers can package their returns securely in the original packaging or any suitable packaging with the return label attached.
3
Pickup and return
On the scheduled date, our trusted logistics partner will come to the customer's specified address to collect the package. Customers are required to hand over the labeled package to the pickup agent, who will provide a receipt or confirmation of the pickup
Packaging Kits
Choose and Ship
1
Choose the size of the packaging kit
Select a kit size for your shipment and give us your address and your destination address. After that, we’ll take care of the return process from start to finish
2
We will then mail the kit to you
We’ll ship you a sturdy, easy-to-pack box (with all the packing materials you need). We’ll let you know when the box is in transit, and help with the process
